Decide what is the best chatbot with AI It is not easy at all, because each of these tools has its weak points and its strong points. In reality, choosing between one or the other depends on your personal preferences.
To help you decide, we are going to do an in-depth analysis of these tools and find out what stands out most about each of them. This will make it easier for you to find the one that best suits what you are looking for.
What is an AI chatbot and what is it for?
Before delving fully into the features of ChatGPT and similar technologies, it is important that you are clear about what exactly a chatbot is and how it can help you.
It is a software program that has been designed to simulate a conversation with human users. To do this, it uses natural language processing and machine learning technologies, so that it can understand, process and respond to queries that are done effectively.
What uses does it have? Many, both personally and professionally:
- Customer Support. You can provide assistance to a business's clientele 24/7, solving the most common problems without the need to wait. For example, informing about the status of an order.
- Task automation. You can take on repetitive tasks within a company, such as scheduling appointments. In addition, it also helps in collecting information and qualifying sales prospects.
- Personal assistance. It can operate as your personal assistant, sending reminders about events or appointments, and giving you personalized recommendations based on your preferences.
- Ecommerce. Guides customers when selecting their products and provides them with detailed information about items, offers and promotions.
- Education. It is a very useful tool to provide personalized tutoring, and facilitates access to educational materials.
- Entertainment. Chatbots are also a good source of entertainment, because they can give us all kinds of puzzles and recreational activities. They can also recommend music, books, etc.
What is the best chatbot with AI?
We are going to do an analysis of the three most popular tools of the moment within this field:
Chat GPT
It is a large language model that has been developed by OpenAI and is the most popular in the world. We can use it in a wide variety of tasks: translate languages, write different types of content, search for information, etc.
In its favor it has its great versatility, and it is capable of doing many things. In addition, access is easy, because it has a very simple interface and an API for developers, so that, even if you have never used a chatbot, it will not take you even five minutes to fully understand how it works.
In addition, There is a large community of users around it who share many resources and tips to get more out of it.
Among its limitations, it is worth highlighting that it is not always as reliable as would be desirable. He can give us answers that sound very convincing, but are false, and it seems that he is “ashamed” to tell us that he does not know something.
Also, you are not connected to the Internet and does not have access to information in real time, which means that it is becoming quite outdated, because it does not have data beyond 2022.
Microsoft Copilot
It is a somewhat more evolved tool than ChatGPT, designed to assist programmers in writing code. Therefore, it offers suggestions and is even capable of automatically completing the code. What's more, one of its great strengths is that it adapts to the coding style of each user and the projects they are working on, which gives it allows you to increase productivity by automating repetitive tasks.
Its strength is also one of its weaknesses, and that is that it is mainly focused on software development, so it is not very useful when performing other tasks. Furthermore, it depends on other tools, since requires an integrated development environment to function.
Gemini
Google's tool aspires to be the best chatbot with AI and, like its competitors, it also has its strengths and weaknesses.
It is a multimodal language model capable of processing and generate different types of data. It can work with text, but also with code and images, which makes it easy to apply to multiple tasks.
One of its great advantages is that it offers more advanced functionalities than other chatbots, but since it is a more recent launch, it is less known and the community around it is smaller. On the other hand, There are further limitations regarding its availability and access.
How to choose the best chatbot with AI?
If all tools have good and bad things, how can we choose and guarantee success? What we recommend is that you take these tips into account:
Define your goals
Determine what you want to achieve with the chatbot, for example, if you want it to serve your business customers or if you need a tool that Help you in writing reports for your work.
If the content created will be accessed by third parties, try to choose a tool whose language and tone can adapt to your audience.
Evaluate your technical needs
Make sure the chatbot is compatible with your website, apps, or social networks. Also, keep in mind that some offer advanced customization options, such as integration with other tools.
Consider the features
Each tool is different, so you have to evaluate what functions each one offers you and to what extent you need them.
try different options
Getting it right the first time is not always easy. The most advisable thing in these cases is that you try the different chatbots with AI that you have at your disposal. Although we have told you about the three most popular, it is not limited to them, because there are more.
Try the different alternatives for a while, and You will naturally come to know which is the best chatbot with AI for you. Furthermore, given that this technology is relatively new and continues to advance, it is not a bad idea to keep an eye on the advances that are coming and You train yourself on the use of new digital tools.